Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What is included in each vacation package?
Each package includes accommodations, guided tours, meals, and special activities as outlined in the offer details. Please refer to each specific package for a comprehensive list of inclusions.
Are flights included in the package price?
No, the package prices do not include flights. However, we can recommend trusted travel partners or assist you in finding the best flight options to your destination.
Can I customize my vacation package?
Absolutely! We understand that every traveler has unique preferences. Please contact us to discuss any specific requests or modifications you would like to make to your package.
What is the cancellation policy?
Our cancellation policy varies by package. Typically, cancellations made 30 days prior to the trip will receive a full refund, while cancellations made within 30 days may incur a fee. Please refer to our terms and conditions for detailed information.
Is transportation provided during the tours?
Yes, all tours and activities included in the package come with transportation. This includes pick-up and drop-off services for all scheduled events.
Do I need to speak French to enjoy the tours?
Not at all! Our guides are fluent in English and will ensure you have a fully immersive experience, regardless of your language skills.
How can I book a vacation package?
You can easily book your package online through our website. Simply select your desired package, choose your travel dates, and follow the prompts to complete your reservation. If you need assistance, feel free to contact our support team.
Still have a question?
If you have any additional questions, don’t hesitate to contact us. Our expert team is ready to assist you!